Refund Policy Aaryavarta

Refund Policy

A detailed explanation of aaryavarta.com’s Refund Policy is given below:

Cancellation of courses

aaryavarta.com is not responsible for any loss resulting from the cancellation of any courses due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of courses caused by factors that are beyond the reasonable control of aaryavarta.com.

Online Transactions

Transactions to transfer money to your aaryavarta cash account have to be made through third-party payment gateways. aaryavarta.com is not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of the third-party payment gateways. aaryavarta.com may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

Account Validation

aaryavarta.com has the right to check or validate the personal information of the players/users from time to time. The process of validation can be done through a phone call or via email. If we are not able to get in touch with you at first, several attempts will be made to establish contact with you. In the event that the validation is unsuccessful, or we are unable to contact you after making all possible attempts, we reserve the right to suspend your account and refund, at our sole discretion, your aaryavarta.com account balance to the financial instrument/platform that you used to make the payment online, or confiscate your aaryavarta.com account balance, at our sole discretion.

Promotions

• • People below 18 years of age are not permitted to create a aaryavarta.com account or play/learn courses on our Website/Mobile App.
• • There is 24/7 monitoring of the players’ activities with an anti-fraud algorithm to detect any unfair play, inclplayuding collusion.
• • Anti-collusion measures are implemented for every course/game.
• • Player information is confidentially stored using high-level encryption for safety.
• • Our Website/Mobile App has features that limit the amounts of cash deposits.
• • A cash deposit limit is set on the site to discourage irresponsible gaming and prevent players from making deposits beyond reasonable means.
• • There is KYC verification for player protection and course security.
• • We encourage every player to play responsibly and may send periodic notifications/alerts to players who are found to be spending excessive amounts of time on aaryavarta.com, advising them to take a break from gaming on the Website/App.
• • If you do not want to play/learn our courses for a certain period of time, you can self-exclude yourself from aaryavarta courses for a specific period of time, from 48 hours to 6 months, by using our self-exclusion feature. You can exclude yourself from playing/ learning our courses for 48 hours, 72 hours, 1 week, 2 weeks, 1 month, 2 months, or 6 months. After you have placed a self-exclusion request and your request has been processed, you shall not be able to learn our courses for that specific period of time. Please note that a self-exclusion period cannot be reversed or changed once it has been set and confirmed. Moreover, you shall not be allowed to create another account on aaryavarta.com. If you have any balance in your aaryavarta.com account at the time of making a self-exclusion request, that balance will be retained until your return, unless you place a withdrawal request.

Refund Requests

In cases of accidental or erroneous cash credits to any party, user or company, we can independently or you can request for a refund within two weeks of initiating the transaction. aaryavarta.com will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform that was used to make the corresponding transaction.

Voluntary Termination of Account

You may cease to use our gaming or courses services and terminate your account by writing to us with a clear explanation of your intention. After evaluating your case, aaryavarta.com will, at its own discretion, terminate your account and refund to you the cash amount available in your account within 21 working days. Please note that any account actions, including, but not limited to, learning/playing cash courses, tournaments, depositing and withdrawing money, that take place in your account after you email your request for terminating your account shall be deemed as actions performed solely by you and aaryavarta.com shall not be responsible for such actions.

Inactive Accounts and Unused Funds

If your account has been inactive for over 365 days and has an unused cash balance, aaryavarta shall remind you to activate your account. To activate your account, you must log in and use your cash balance by learning a cash course. After the reminders sent to your email address and phone number (via SMS), if you do not activate your account your cash balance shall be forfeited to Course. All reminders shall be sent to the email address or phone number (via SMS) listed on your profile as part of the account details and information you provided to aaryavarta.

Accounts found in breach of our Terms of Service shall receive no reminders, and the unused funds in such accounts shall be subject to the terms of our Breach and Consequences policy.

Cancellation Policy

aaryavarta focus is 100% customer satisfaction. In the event of an error in the transaction, wrongful transfers, mistaken identity, or any other issues that can be verified and proven, we will refund the money in question to the user, provided the reasons are genuine and proved after investigation. Please read the fine print on each league, contest, tournament or service we provide before paying for it, it provides all the details about the services we provide and the contest entries users purchase. In case of dissatisfaction from aaryavarta services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancellations on transactions already completed please contact us via the Contact Us section on the app or the website.

Aaryavarta Technologies, 
office no 303 304 business hub Pune, 
, 
Pune 411038, 
Maharashtra, India. Mobile :- 9822000891 Email:-nilesh@aaryavarta.com